Contact Us
We welcome enquiries from authors, reviewers, readers, and prospective collaborators. Please use the most relevant contact below to ensure your message reaches the right person quickly.
Editorial Office
For general enquiries, submission questions, and editorial matters:
Email: info@niellosoft.com
Submission Enquiries
For questions about specific manuscript submissions, please reply to the confirmation email you received at the time of submission, or email the editorial office quoting your manuscript ID.
Reviewer Matters
Reviewers should reply directly to the invitation email or contact the editorial office for any issues regarding a specific assignment.
Press & Media
Journalists and press officers requesting information about published papers or editorial matters should contact the editorial office, ideally with at least 48 hours notice.
Technical Support
For login issues, dashboard problems, or submission system errors, please contact the editorial office with:
- Your username/email
- The page or action where the problem occurred
- Any error message shown
- Your browser and operating system
Response Times
We aim to respond to all enquiries within 3 working days. Editorial decisions follow the timelines set out in our Peer Review Policy.
Postal Address
Please note that Sustainable Planet Sciences operates primarily through electronic correspondence. Paper submissions are not accepted.